PROSES PELAYANAN E-KTP DALAM USAHA TERTIB ADMINISTRASI KEPENDUDUKAN

Willy Tri, Hardianto (2019) PROSES PELAYANAN E-KTP DALAM USAHA TERTIB ADMINISTRASI KEPENDUDUKAN. Unitri Press JISIP.

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Abstract

Public service is one of the main functions of the government as an effort to fulfill the needs of the community and in the context of implementing the provisions of legislation. The service can be in the form of public’s goods and services or administrative services as the responsibility and carried out by central government agencies and regional governments. The public services are very important for the continuity of government system in Indonesia. The purpose of this study was to find out the process of e-ID (electronic identity) service at the Population and Civil Registration Office of Batu. This is a qualitative research using data collection through observation, interviews, documentation. The determination of informants was done by snowball sampling. The data analysis was done through data reduction, presentation, and verification. The results of the study is in accordance with the theory of public services and can be concluded that the procedure for e-ID service has been carried out based to the mechanism of the e-ID service system that has been determined. It is also in line with the existing regulations. The inhibiting factors found were the lack of socialization, less effective systems and procedures, and minimum utilization of service facilities

Item Type: Other
Subjects: I Ilmu Sosial > I Ilmu Sosial (General)
J Ilmu Politik > JC Political theory
Depositing User: Willy Tri Hardianto
Date Deposited: 01 Sep 2021 14:41
Last Modified: 01 Sep 2021 14:41
URI: http://repository.unitri.ac.id/id/eprint/2254

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